Privacy Policy

1. Introduction

China Car VIN Check ("we," "us," or "our") operates chinacarvincheck.com (the "Service"). We are based in Toronto, Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, regardless of where in the world you access it from. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following categories of information:

• Account & contact information: name, email address, and any information you provide when contacting us or creating an account.
• Vehicle Identification Numbers (VINs): the VIN(s) you submit for decoding. VINs identify a vehicle, not a person, but we treat them as data you provide to us for processing.
• Payment information: processed securely through our third-party payment processor. We do not store full credit card numbers on our own servers.
• Usage data: IP address, browser type, device information, pages visited, and time spent on the Service, collected automatically through standard web analytics.
• Cookies: small data files used to operate and improve the Service. See Section 8 for details.

3. How We Use Your Information

• To generate and deliver the VIN reports you purchase
• To process payments and prevent fraud
• To communicate with you about your orders or inquiries
• To improve, secure, and maintain the Service
• To comply with legal obligations
• To generate report summaries using automated tools, including AI-based translation and summarization of report data

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as payment processing, data hosting, and analytics, under contractual obligations to protect your data
• Legal authorities where required by law, subpoena, or to protect our legal rights
• Business transfers, in the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction

5. International Data Transfers

We operate globally and our service providers may process data in countries other than your own, including Canada and other jurisdictions. Where required by applicable law, we take steps to ensure appropriate safeguards are in place for international data transfers.

6. Data Retention

We retain your personal information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. VIN report data may be retained to support refund and accuracy guarantee claims.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Request a copy of your data in a portable format

To exercise these rights, contact us at info@chinacarvincheck.com. Residents of the EU/EEA, UK, California, and other regions with specific data protection laws may have additional rights under applicable legislation.

8. Cookies

We use cookies and similar technologies to operate the Service, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

9. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy, contact us at info@chinacarvincheck.com or contact@chinacarvincheck.com, or by mail at our office in Toronto, Canada.